PRISM Technical Support Form

PRISM_tech_supp.img

Please fill out the form below.

Note: * indicates a required field.

Personal Information

First Name*

Last Name*

Company Name*

Address 1*

Address 2

City*

State/Province*

Country*

ZIP/Postal Code*

Email Address*

Note: Must be a valid email address

Telephone*

Fax

Serial Number/Product Key*

Open product, go to Help menu, then About PRISM

Version Number*

Open product, go to Help menu, then About PRISM

Build Number*

Open product, go to Help menu, then About PRISM

Program Date Stamp*

Open product, go to Help menu, then About PRISM

Installation Type*

Database

Operating System on local computer*

Available Free Space on local computer

Please write a complete desciption of the issue with exact error messages and steps to reproduce it:

Does the problem happen in one, several or all projects?

If multiple workstation environment, does the problem occur on one or all workstations?

Does the problem happen always or sometimes?

Has your environment changed since the problem started?
(upgrading hardware, modifying network folders, or installing software)

Have you searched the online help?

Please describe any steps you have taken to resolve the problem and describe any environment changes: